WiSo Student Service Point (WiSSPo)
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- "The WiSSPo offers excellent services. During a CV-Check, professionals provide help with resume design. And at the reception you can easily pick up a certified Transcript of Records or receive help with the credit portals."
- "The WiSo Student Service Point always provides an advisor for my student problems right around the corner. This has made it easier for me to navigate my way through my studies."
- "By visiting WiSSPo, I was able to get help with my request quickly and easily."
- "Having a central information centre is a great advantage, because all questions that arise during one’s studies can be answered quickly."
"The WiSo Student Service Point always provides an advisor for my student problems right around the corner. This has made it easier for me to navigate my way through my studies."
"By visiting WiSSPo, I was able to get help with my request quickly and easily."
"Having a central information centre is a great advantage, because all questions that arise during one’s studies can be answered quickly."
First point of contact for WiSo students and prospective students
The WiSo Student Service Point (WiSSPo) is your first, central point of contact for questions about studying at the WiSo faculty and bundles WiSo services and advice in one place. This also includes questions about examination matters that were previously answered at the Examinations Office reception and are now also answered at the WiSo Student Service Point. Are you a WiSo student or interested in studying at the WiSo faculty? If so, you will find information and advice on all aspects of studying at the WiSo faculty.
Do you need information immediately? We have compiled the answers to common questions in the FAQs.
Current contact details
Note: Changes in the current service and consulting offer due to the Corona pandemic
Due to the hygiene precautions taken to prevent further spread of the virus, we are not allowed to advise you personally but we are still there for you by e-mail and telephone consultation.
Please help to prevent the spread of COVID-19 slow down, protect yourself and others!
You are welcome to contact us with your request by e-mail using our contact form. You will then immediately receive an automatically generated reply. If you do not receive it, your request has not been received by our system. Please check the s-mail address that you entered for correctness. Please note: If you are a UoC student and do not send the enquiry from your s-mail address, the enquiry cannot be answered for reasons of data protection. Please therefore use your s-mail address only.
We are currently available by telephone during extended office hours at
• Mon - Thu: 9 am - 5 pm
• Fri: 9 am - 4 pm
The Master's Admissions Office offers a special telephone consultation at +49 (0)221-470-4132 on the following days during the application process:
March 23, April 13, April 20, April 27, 2021 from 9 to 11 am (CET) and March 30 from 1 to 3 pm (CET). Preliminary checks or enquiries regarding why the subject-related admission criteria have not been met in individual cases cannot be carried out/answered by telephone. You can find all information about the application and admission procedure on our website.
In addition, in special cases and at our own discretion, we offer personal online consulting appointments via "Zoom".
To do so, please first contact us via our contact form by s-mail or during the telephone consultation hours.
How do I reach the WiSo Examination Office? We can already clarify many questions - including specific examination matters - with you at the WiSSPo. Therefore, you should first contact us by s-mail or telephone. If it is not possible to clarify your concern, we will take over communication with the Examinations Office for you. We are in close contact with our colleagues and will then send you a concrete response to your s-mail address. For some concerns, however, a written application may be necessary. We will forward this as a PDF attachment and you will receive a telephone or written response directly from the colleagues in the Examinations Office. The Examinations Office itself can only be contacted by post or fax.
We currently offer alternative solutions for the following services:
Submission of application for admission to the examination procedure
Creation of a sealed Transcript of Records (current ER 2015)
Creation of a sealed ranking certificate
Creation of a sealed Transcript of Records (old ER 2007/08)
Submission of informal letters to the Examination Office
Changing modules and groups
Submission of final theses
Picking up of final documents and certificates
BAföG form 5
Applications for a semester of leave
Authentication of certificates
Contact with the credit transfer centre
Delivery of promotion files
WiSSPo Address for visitors:
WiSo annex building (number of building 101) | Universitätsstraße 24 | 50931 Cologne | groundfloor | room number 0.305
WiSSPo Postal address:
University of Cologne | WiSo Faculty | WiSo Student Service Point | Albertus Magnus Platz | D-50923 Köln