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Advice and service in one place

WiSo Student Service Point (WiSSPo)

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  • Nico, Bachelor Business Administration

    "The WiSSPo offers excellent services. During a CV-Check, professionals provide help with resume design. And at the reception you can easily pick up a certified Transcript of Records or receive help with the credit portals."

  • Manuel, Economics

    "The WiSo Student Service Point always provides an advisor for my student problems right around the corner. This has made it easier for me to navigate my way through my studies."

  • Marcel, Bachelor Economics

    "Having a central information centre is a great advantage, because all questions that arise during one’s studies can be answered quickly."

First point of contact for WiSo students and prospective students

The WiSo Student Service Point serves as the first, central contact point for questions about studying at the WiSo Faculty and bundles WiSo services and advisory services in one place. Interested students and WiSo students can obtain information and advice on all their questions about WiSo studies there.

Changes in the service and student advisory offer due to current development regarding COVID-19

Cancellation of personal student advisory and closing of the reception until further notice

The reception at the WiSo Student Service Point is closed until further notice and the personal student advisory hours at the WiSo Student Service Point has to be cancelled until further notice as well. You are welcome to contact us with your request using our contact form:

From 6 April 2020 we can be reached at extended times from Mon to Thr 9 am to 5 pm and Fri 9 am to 4 pm by phone at +49 (0)221-470-8818.

Furthermore we will additionally offer personal online consulting appointments via "Zoom" in special cases and at our own discretion.

The following services can therefore unfortunately not be offered on site at present, but possibly with an alternative solution:

  1. Creation of a sealed Transcript of Records or ranking certificates, please order online via the WiSoapp portal. The document will then be sent to you by post.
  2. The pickup of diplomas and degree certificates (not possible at present until further notice, but postal delivery via written application to the WiSo examination office)
  3. Delivery of promotion files (please contact Mrs Mundorf via
  4. Applications for a semester of leave can be sent with all necessary documents as a PDF document via the contact form.
  5. Please post your theses' and written, informal applications (e.g. to the examination office) in the mailbox in front of the WiSo Student Service Point. This is only accessible from the main building.
  6. Authentications cannot be issued at present.
  7. BAföG form 5 cannot be filled out at present either. Please send a sealed Transcript of Records (see point 1) to your BAföG administrator. This will be regarded as a replacement.

Please check this WiSo website regularly for current information and developments.

Detailled regulations concerning the examinations can be found here on the website of the examination office.

Please help to prevent the spread of COVID-19 slow down, protect yourself and others! 
#StayHappyAndCalm       #StayHome

Important contact details

Address for visitors: WiSo annex building (number of building 101) | Universitätsstraße 24 | 50931 Cologne | groundfloor | room number 0.305

Postal address: University of Cologne | WiSo Faculty | WiSo Student Service Point | Albertus Magnus Platz | D-50923 Köln

What do we offer you?

How does it work at the WiSo Student Service Point?